Frequently Asked Questions
Find quick answers to common questions
How do I create an account?
Click the "Sign Up" button in the navigation bar. Fill in your details, select your university, and choose your account type (Student Buyer, Student Seller, or Company).
What's the difference between account types?
Student Buyer: Can browse and purchase items
Student Seller: Can list up to 5 items for sale
Company: Verified business accounts with unlimited listings (requires approval)
How do I become a verified company?
When registering as a company, upload proof of payment. Our admin team will review your application within 1-2 business days. Once approved, you'll receive a verification badge.
What is the verification badge?
The verification badge indicates a trusted seller. Verified users have been confirmed by our admin team. Look for the blue checkmark next to usernames.
How many items can I list?
Student sellers can have up to 5 active listings at a time. Company accounts have unlimited listings after approval.
How do I contact a seller?
Click on any product listing and use the "Contact Seller" button to start a conversation. You must be logged in to send messages. You can also share images in chat!
What is the AI Assistant?
The AI Assistant helps you find products quickly. Click the robot icon in the bottom-right corner to ask questions about available items at your university.
Is UniMart free to use?
Yes! Creating an account and listing items is completely free for students. Companies may have a small verification fee.
How do payments work?
UniMart is a platform to connect buyers and sellers. Payments are arranged directly between parties - we recommend meeting on campus for safe exchanges. EcoCash, bank transfers, and cash are common payment methods.
Still have questions?
Contact Support